Terms of Use
These Terms of Use govern your access to and use of Lucky Ones Casino. By visiting, registering, or otherwise using our services, you confirm that you have read, understood, and agree to be bound by these terms. Lucky Ones Casino is operated by Just Entertainment B.V. under the Curaçao Gaming Authority. Our services are intended only for adults who are legally permitted to gamble in Canada. If you do not meet the applicable age or legal requirements, you must not use the site.
You are responsible for keeping your account information accurate and for maintaining the security of your login details. Each person may hold only one account. We may refuse, suspend, or close accounts where we reasonably believe these terms have been breached, where account information is incomplete or inaccurate, or where legal or regulatory requirements apply. Where a term is unclear, the interpretation that best supports lawful, fair, and responsible use will apply.
Deposits, Withdrawals & Limits
We offer a range of payment methods for deposits and withdrawals, including e-wallets, cards, bank options, and selected cryptocurrency methods. Available deposit methods include Neteller, Skrill, PaysafeCard, Payz (ecoPayz), VISA, Mastercard, Neosurf, Bitcoin (BTC), AstroPay, iDebit, Siru Mobile, and bank transfer. Available withdrawal methods include Skrill, Neteller, Bitcoin, Binance, Payz, MiFinity, MuchBetter, Interac, Bank Wire Transfer, Visa, and MasterCard. Payment availability may vary depending on the method, verification status, and processing conditions.
The minimum withdrawal amount is C$20 and the maximum withdrawal amount is C$4,000 per day. Processing times may range from 0-24 hours, 0-72 hours, or 1-7 days depending on the payment method and internal review requirements. E-wallets are typically the fastest method. There are no payment fees charged by us. Withdrawals may be delayed for verification or weekend processing, and you may be required to complete verification before a withdrawal can be made.
| Payment category | Examples | Timing | Limit |
|---|---|---|---|
| Deposits | Neteller, Skrill, PaysafeCard, VISA, Mastercard, Bitcoin (BTC) | Method dependent | Minimum deposit: C$20 |
| Withdrawals | Skrill, Neteller, Bitcoin, Interac, Bank Wire Transfer | 0-24 hours, 0-72 hours, or 1-7 days | Minimum withdrawal: C$20 |
| Fastest method | E-Wallets | Usually the shortest processing time | Maximum withdrawal: C$4,000 per day |
| Fees | No payment fees | Delays may occur for verification or weekend processing | Subject to payment provider rules |
Changes to These Terms
We may update these Terms of Use from time to time to reflect operational, legal, or regulatory changes. The current version will be published on this page, and it is your responsibility to review it periodically. Your continued use of Lucky Ones Casino after any update becomes effective means that you accept the revised terms. If you do not agree to the updated terms, you must stop using the site and close your account.
Responsible Gaming & Account Closure
We support responsible gambling and provide tools that may help you manage your play. Available options include the Deposit Limit Tool, Wager Limit Tool, Loss Limit Tool, Time/Session Limit Tool, Self-Exclusion Tool, Cool Off/Time-Out Tool, Reality Check Tool, Self-Assessment Test, and Withdrawal Lock. You may use these tools to place controls on your account in a way that suits your circumstances.
You may also request account closure if you no longer wish to use our services. Where appropriate, you may ask for a time-out or self-exclusion period, and we will apply the selected restriction according to the applicable account controls and procedures. Gambling should only be undertaken by adults who can afford to lose the money they stake. Low-risk play may lead to winnings being confiscated, so you should always review the rules that apply to your activity before placing bets. If gambling is becoming a problem for you, you should stop playing and use the available account protection tools without delay.